Frequently Asked Questions
Everything you need to know about staying snug and stylish.
What makes Just Cozy apparel different?
We prioritize ultra-soft fabrics and ergonomic designs to ensure our clothing feels like a warm hug. Every piece is rigorously tested for maximum comfort and long-lasting durability.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days, depending on your location. You will receive a tracking number as soon as your package departs.
What is your return policy?
We want you to be 100% cozy. If you aren't satisfied, you can return unworn items with tags attached within 30 days of delivery for a full refund or exchange.
How should I care for my cozy garments?
To maintain the softness of our fabrics, we recommend machine washing on a cold, gentle cycle and tumble drying on low heat. Avoid bleach and ironing on high temperatures.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How do I find the right size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for that extra-roomy, cozy fit.